Privacy Policy

Effective Date: September 16th, 2026

Fabel Repair & Collision Center (“Fabel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit fabeltruck.com, submit an inquiry, or communicate with us through our website.

Information We Collect

Information you provide

When you request a quote or contact us, we collect the information you choose to provide. This may include:

  • Your name, email address, and telephone number.
  • Your business or company name.
  • Vehicle information and details about the services you need.
  • Photographs, documents, or other information you submit in connection with an estimate or inquiry.
  • The content of your messages and our correspondence with you.

Please do not submit credit card numbers, Social Security numbers, or other sensitive information through general website forms or email.

Information collected automatically

Our website and its hosting providers may collect technical information when you visit, including your IP address, browser type, device information, pages requested, referring website, and the date and time of your visit. This information supports website operation, troubleshooting, and security.

How We Use Information

We use information for purposes relevant to your interactions with us, including:

  • Responding to questions and quote requests.
  • Discussing vehicle repairs, estimates, and available services.
  • Providing requested services and related customer support.
  • Maintaining records of inquiries and customer communications.
  • Operating, securing, and improving our website.
  • Preventing fraud, misuse, and unauthorized activity.
  • Meeting applicable legal obligations and resolving disputes.

Cookies and Third-Party Content

Our website may use cookies or similar technologies to support site functionality and remember preferences. Third-party content, such as embedded videos or maps, may also collect technical information or place cookies when it loads or when you interact with it.

You can manage cookies through your browser settings. Blocking certain cookies may affect website features. Browser settings do not necessarily control every type of tracking technology.

How We Disclose Information

We may disclose information to service providers that help us operate our website and business, such as website hosting, technical support, and communication providers, as needed to perform their services.

We may also disclose information:

  • When you direct or authorize us to do so.
  • When reasonably necessary to comply with applicable law, a court order, or another valid legal request.
  • To protect the rights, property, or safety of Fabel, our customers, or others.
  • In connection with a merger, acquisition, or transfer of all or part of our business, subject to applicable law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining appropriate business records, fulfilling legal obligations, and resolving disputes. Retention periods depend on the type of information and the reason it was collected.

Information Security

We use reasonable safeguards designed to protect personal information. However, no method of transmitting information over the internet or storing it electronically is completely secure.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided. Depending on your location and applicable law, you may have additional privacy rights.

We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations or other permitted purposes.

To make a privacy request, email web@fabeltruck.com or call (920) 832-8200.

Third-Party Websites and Services

Our website may link to websites or services operated by other organizations. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

[If the website offers an external customer account, RFID prepaid account, or payment portal, identify the provider and explain which information Fabel receives through that service.]

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can investigate and take appropriate action.

Changes to This Policy

We may update this Privacy Policy as our website or practices change. Updates will appear on this page with a revised effective date. We will provide additional notice when required by applicable law.

Contact Us

For questions about this policy or our handling of personal information, contact:

Fabel Repair & Collision Center
1991 Prospect Court
Appleton, WI 54914

Email: web@fabeltruck.com
Phone: (920) 832-8200
Website: fabeltruck.com